Exceptions

The Exceptions tab surfaces the rows of attendance data that need a human to look at them: someone forgot to clock out, someone was late, someone missed a whole shift. Use it daily or weekly to keep records clean before they roll up into payroll.

Getting there

Open General Report in the sidebar and click the Exceptions tab.

What you’ll see

A filter bar followed by a sortable grid. The filter bar contains:

Start Date and End Date: default to the last 14 days (today minus 13, through today).
Location: leave blank for all locations.
Type: ALL, NO_CLOCK_IN, NO_CLOCK_OUT, LATE_CLOCK_IN, EARLY_CLOCK_OUT, SHIFT_MISSED.
Status: All / Unresolved / Resolved. Defaults to Unresolved so you only see the open items.
Apply button and Export CSV button.

Grid columns: Date, Code, Member, Location, Exception (the type, written out, e.g. “No clock in”, “Late clock in”), Minutes (how many minutes are affected; shown as — when not applicable), Status (Open or Resolved).

Common tasks

Clear this week’s open exceptions

Leave the default 14-day range, or shorten to the last 7 days.
Leave Status on Unresolved.
Click Apply.
Work through the grid row by row, fixing each issue at its source (e.g. talk to the member about a missed clock-out).

Find every late arrival for one location last month

Set the date range to the month.
Set Location to the site.
Set Type to LATE_CLOCK_IN.
Set Status to All so you see resolved entries too.
Click Apply, then Export CSV for an audit trail.

Tips

Minutes has different meanings depending on the type: for LATE_CLOCK_IN it’s how late they were, for EARLY_CLOCK_OUT it’s how early they left, for NO_CLOCK_IN/NO_CLOCK_OUT/SHIFT_MISSED it shows —.
The Status filter defaults to Unresolved on every visit: switch to All if you’re looking for historical records.

Daily Attendance: see the full day record for any member with an exception
Attendance: fix today’s exceptions while they’re fresh
Attendance Rules: adjust grace periods so genuine on-time arrivals stop being flagged as late